Differences

This shows you the differences between two versions of the page.

--- chat [2022/09/26 20:48] – florentinagurgu
+++ chat [2022/09/26 21:32] (current) – florentinagurgu
@@ Line 1: / Line 1: @@
 ====== Chat ======
-Chat page allow you as dispatcher (or manager) to communicate with your drivers via instant messages that go directly to the driver's phone or tablet via the Kopilot application.
+**Chat page** allows you as dispatcher (or manager) **to communicate with your drivers via instant messages** that go directly to the driver's phone or tablet via the Kopilot application.
+  * You can invite any driver associated with your company just by searching his name in the list.\\
+  * Your driver driver will receive a notification on the phone informing him that he has received a message from his dispatcher. \\
+  * If a driver messages you, the chat icon will show a notification on the top bar of the navigation menu. \\
+__**How to chat with your drivers?**__
+**Step 1.**\\
+**Acces Chat menu where you will find:**\\
+⇒ the history of previous conversations \\
+⇒ a list of all your company's drivers
+{{ :chat_1.png |}}
+**Step 2.**\\
+**Find the driver you want to contact, then click on their name.**\\
+{{ :step_2_chat.png |}}
+**Step 3.**\\
+**Type into the textbox and submit.**\\
+**Step 3.**\\
+**The driver will receive an instant notification on his device.**\\
+⇒ by clicking on the notification, he will be redirected to the Kopilot application where he will be able to view the message.
+{{ :step_3_chat.png |}}
+⇒ if the driver messages you back, the chat icon will show a notification on the top bar of the navigation menu. You can view the message in Chat page.
+{{ :step_4_chat.png |}}
-You can invite any driver associated with your company just by searching his name in the list.
-Your driver driver will receive a notification on the phone informing him that he has received a message from his dispatcher
-If a driver messages you, the chat icon will show a notification on the top bar of the navigation menu.